As the wave of digital transformation disrupts businesses, each day the landscape of almost every industry is looking increasingly different than the one we were all familiar with. Companies are continuously looking at ways to improve their operations and logistics to give them a jump on their competitors. Change is inevitable and the companies that are always looking for new ways to improve their business processes, are the ones that thrive. There are two areas in the enterprise tech industry that are showing great potential in positioning organizations for the digital wave. These two technologies are BPM (Business Process Management and Rules) and Mobile.
Mobile devices are a key channel of engagement for employees and customers. A new generation is entering into the business world that has been reared on digital and mobile technologies and companies need to respond. Look no further than the financial services industry. In the article U.K. Millennial Wallets are The Target: Digital and Mobile is The Key, Dina Medland says, “millennials are most likely to engage with the bank via mobile banking- over 70% do so each month”. Business applications running on mobile devices offer new ways for businesses to expand their reach and engage with their stakeholders. This in turn has a ripple effect on ‘business as usual’, prompting leaders to rethink and streamline their business processes. Mobile solutions can add tremendous value in further automating business processes and, in some instances, can redefine business models in many different ways. Whether you need an application for your field engineers to be alerted to problems in a more timely manner, or whether your sales reps need to be able to close deals at the point of sale, or if you’re a retail company and need to tap into mobile consumers, you will need to consider how mobile apps and business processes can work in tandem to deliver better business outcomes. Mobile apps are not just about automating an existing process and making it available via the mobile channel. Mobile offers a way to think outside the box and reinvent processes that deliver more value faster..
However, deciding you want to build a mobile application is only half the battle. Developing an application goes deeper than the user experience and the end product that you see on the screen. Some applications will need a team of skilled IT developers in order to get the job done. However mobile solutions are in high demand and there is a scarcity of talent qualified to do the job. This is where Low-code tools come in handy, both for mobile app development but also for configuring and adapting underlying business processes. These little-to-no code tools are very visual and easy to navigate with drag and drop features, making it very simple for a non-developer to create a mobile application. Low code BPM tools, on the other hand, help business analysts automate and adapt business processes to meet changing rules and demand patterns.
The simplicity of a Low-code tools allow lines of business to help design and create these mobile apps without getting overwhelmed with the technical aspects. They enable developers to compose or configure applications rather than purely code them, and as such are sometimes referred to as ‘low code’ platforms. This not only frees up IT, but also allows for more fluent discussion between LOB and IT employees on what their mobile direction should be.
The idea for most mobile solutions isn’t to recreate the wheel, it’s rather to implement an application that will transform and improve the quality of underlying business processes. Find out more on how our Low-Code Mobile and BPM Platforms can help your business! Check out our webinar, BPM Meets Mobile and Low Code Development and it’s supplemental PDF.
For more information email firstname.lastname@example.org or visit https://www.redhat.com/en/technologies/mobile/application-platform
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